Company Name | Wipro |
Job Role | System Engineer |
Qualification | Bachelor's Degree |
Branch | Any Stream |
Experience | Freshers |
Batch | 2018, 2019, 2020, 2021, 2022, 2023 |
Job Location | Hyderabad, India |
Job Description
Post Title: Wipro Recruitment 2023 Apply Online for Freshers; Apply Now
Qualification: Graduate
Skills: Desktop T/S skills, Basic Network T/S Skills
Job Role: System Engineer
Location: Hyderabad, India
Categories: DOP
Req ID: 2831745
Experience: Freshers
Job Description & Responsibilities
- Day to day troubleshooting for Incidents & Problems reported by users and timely update in the ticket logging tool
- Troubleshooting desktop / laptop OS issues
- Need to do Installation / re-installation / configuration / Troubleshooting of systems, printers, scanners
- Installation/re-installation/configuration / Troubleshooting of software/applications
- To do Installation / configuration / Troubleshooting of e-mail client
- Install antivirus software and check virus definition auto updates on desktops / laptops which have failed automatic update
- Install approved patches onto desktops / laptops which have failed automatic update
- Remove virus from respective desktop / laptop
- Handle IMAC’s (pre-approved, low impact – Install, Move, Add and Change)
- OS builds from approved image
- Problem solving Capability in Wipro, IBM, HP and Dell and other vendors laptop/ desktop Hardware
- Ability to quickly analyze & diagnose technical problems
- Problem determination and resolution within SLA’s
- Work with Local & Global Teams Proactive and clear communication skills
- Quality and Process Knowledge
- Should be good in client communication skills
- Willing to Work on Shifts based on the projects need
- Desktop/phone setup for projects.
- Reducing repetitive calls.
About GlobalLogic
Wipro is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies.
