Company | Infosys BPM Limited |
Experience | Freshers |
Job ID/Reference Code | PROGEN-EXTERNAL-152939 |
About Infosys Limited: Infosys Limited is an Indian multinational information technology company that provides business consulting, information technology and outsourcing services. The company was founded in Pune and is headquartered in Bangalore.[5] Infosys is the second-largest Indian IT company, after Tata Consultancy Services, by 2020 revenue figures, and the 602nd largest public company in the world, according to the Forbes Global 2000 ranking
Job Description
i) Post Name: Process Executive
ii) Experience: 0 Years
iii) Educational Requirements: Graduate
iv) Job ID/Reference Code: PROGEN-EXTERNAL-152939
v) Service Line: BPO Service Line
vi) Location: Bangalore
Job Description
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Communication scale - CEFR ::C1, C2
- Open to work in 24*7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed.
- Analytical problem solvers who will understand issues and to resolve customer issues.
- Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customer’s time
- Good time management, ensuring all contacts with customers add value
Preferred Skills
Customer Service->Technical->Regular - Service Desk-> Voice->Chats->email Chats
*Location of posting is subject to business requirements
iii) Educational Requirements: Graduate
iv) Job ID/Reference Code: PROGEN-EXTERNAL-152939
v) Service Line: BPO Service Line
