Company | PTC |
Job Title | Cloud Service Operations Engineer |
Location | Pune, India |
Experience | 0-1 Years (Entry Level) |
Education | BE/B.Tech/M.Tech |
Drive Mode | Off-Campus |
PTC Off Campus Drive 2023
Cloud Service Operations Engineer Jobs PTC
Job Description
i) You will be part of the team responsible to execute the technical deliverables of the PTC Cloud delivery functions and create innovation for the PTC Cloud Portfolio Solutions.
ii) The Cloud Technical Track is responsible to execute the technical deliverables of the PTC Cloud delivery functions and create innovation for the PTC Cloud Portfolio Solutions. Members of the Cloud Technical Track combine strong PTC product knowledge and Public Cloud expertise and security standards to meet or exceed customer expectations.
iii) This team based in Gurgaon works closely with a cross-functional group of professionals across the globe.
Skills
i) Install and resolve install issues for PTC Application and it's supporting 3rd Party Software (COGNOS, Solid Works, etc.).
ii) Deploy and resolve issues for customer change packages (for example Windchill Builds).
iii) Deploy CPS, MOR Updates, and Temp Patches. Evaluate install and deployment procedures for required changes based on version changes of the PTC Application and its supporting 3rd Party Software.
iv) Configure PTC Application and its supporting to 3rd Party Software according to documented PTC Cloud Standards.
v) Execute basic maintenance activities (for example: data purge, patching, security updates, etc.).
vi) Execute PTC Application System Administration Tasks (following documented PTC Cloud standards)
Preferred Experience
i) 0 – 1 year of hands-on experience with Windchill PLM, Linux, and Cloud Providers.
Skills Must Have
i) 0 – 1 year of hands-on experience.
ii) Command line Linux Skills
iii) Java, DBMS, Apache webserver – basic understanding
iv) Awareness/Experience using a Ticketing System like Salesforce or Service Now
v) Understanding of Cloud and Support stack
vi) Strong, proven diagnostic and Troubleshooting Skills
vii) Problem-solving and communication skills, in particular with the customer.
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